NatWest signs deal with OneID to offer digital ID service

For businesses, NatWest said Customer Attribute Sharing can “speed up and streamline” the online experiences they offer their customers and it can help reduce the risk of fraud

NatWest Group is making its new Customer Attribute Sharing service available to businesses as an embedded digital ID solution, after signing a deal with identity service provider OneID. 

The bank is rolling out the service, in collaboration with OneID, across a wide range of use cases, including e-document signing and digital onboarding.  

Powered by Natwest Group’s Bank of APIs, Customer Attribute Sharing makes it “easy, safe and secure” for customers to consent to businesses accessing bank-held data that will help speed up their online experiences, for example, when signing up to new services or buying goods online. 

The new service also lets customers digitally verify their details when buying age-restricted services such as hiring a car. 

For businesses, NatWest said Customer Attribute Sharing can “speed up and streamline” the online experiences they offer their customers and it can help reduce the risk of fraud. 

Claire Melling, head of Bank of APIs at NatWest Group, commented: “We recognise that our customers are spending more time on digital platforms and so we’re focusing on embedding our services in our customers’ daily lives.  

“Our new Customer Attribute Sharing service will provide our customers with a safe, secure and convenient way to verify their identity online, while enabling businesses to speed up and streamline customers’ online experiences.” 

Martin Wilson, chief executive officer of OneID, said: “As an organisation committed to making the world a safer place, OneID can digitally verify details for over 40m UK citizens, protecting them from fraud and identity theft when online.  

“Our partnership with NatWest will help businesses streamline their customer service and reduce costs, for example when registering new customers or setting up direct debit payments.” 

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Josh Poyser Josh Poyser is an editor at FinTech Intel. He has written about fintech for several years and appeared at FinTech Connect 2023 on the 'Unlocking Success: The Art of Fintech PR' panel.