NeuAnalytics is a privately held software company founded in 2006, headquartered in Overland Park, Kansas, with around 50 employees, all based in the US.
Our Integrated Support Platform, a hosted solution that large creditors use to manage the recovery of overdue accounts worked on their behalf by outside collection agencies and law firms. For years, big lenders coordinated that work through spreadsheets and email. We replace that patchwork with a single system that brings three functions together: receivables management, so you can place and track accounts across every vendor; compliance management; and business process management, covering workflows, documents, disputes, and vendor communication.
A few things set us apart.
We audit 100% of inventory, every account, every day, while others in our space rely on sampling. Our clients see a 99% reduction in compliance related instances as a result.
Our patented Dynamic Distribution engine, patented in 2011, uses machine learning to route each account to the vendor most likely to collect it, driving a 10 to 20% increase in recoveries against pre-engagement baselines. A second machine learning model prioritizes our clients’ internal calling. We’re deliberate about where we apply artificial intelligence, and we don’t introduce new automated decisioning without our clients’ written approval.
Scale is central to what we do. We manage close to $100 billion in receivables, a single client instance has handled 30 million accounts, and we bring more than 200 prebuilt vendor integrations to every engagement. We’re trusted by four of the top ten US financial institutions and two of the top five auto finance companies, and our clients also see a 40% gain in back-office efficiency.
Security and trust underpin everything. We keep all data in the United States, and we hold PCI DSS 4.0 and SOC 2 Type II certifications with clean reports every year since 2012.
Above all, we work as a partner, not just a vendor. The same dedicated team that implements our platform stays with you for the life of the relationship, with training, upgrades, and support included and no caps that penalize your growth.