The partnership will enable insurers that work with Sapiens to connect to the global payments ecosystem through a single connection, giving them more choice in how they pay, and their policyholders receive, claims payouts.
It will also bring cost reductions in integrating with payment providers and technologies.
Commenting on the partnership and its benefits, Oliver Werneyer, co-founder and chief executive officer of Switzerland-based Imburse, said: “Getting payments right is vital for the customer experience as well as business efficiencies. It is the one capability that creates a significant amount of costs and resource drain for insurers.”
“Sapiens deliver a low-code platform for enabling insurers to digitise and improve their customer experience. At Imburse, we simplify how insurers deploy payment capabilities for collections and payouts.”
“The combined capabilities of Sapiens and Imburse will enable insurers to connect to the global payments ecosystem through one single connection giving customers more choice in how they pay and receive claim payouts.”
Amanda Ingram, propositions, alliances and ecosystem manager at Sapiens, said: “We’re delighted to be able to partner with Imburse and offer our customers the benefit from Imburse’s middleware solution through our unique tooling feature.”
“We are striving to constantly improve premium and settlement capabilities an even more streamlined customer experience, and this partnership with Imburse is bringing us one step closer to transforming the insurance industry as a whole.”