By: 1 February 2023

The collaboration will give Waggel policyholders access to Vet-AI's app Joii Pet Care. The app provides 24/7 video consultations, nurse consultations and a symptom checker

Waggel, an insurtech focused on pet insurance, has partnered with veterinary tech firm Vet-AI. 

The collaboration will give Waggel policyholders access to Vet-AI’s app Joii Pet Care. The app provides 24/7 video consultations, nurse consultations and a symptom checker. 

It builds on Waggel’s existing digital offering, which provides lifetime insurance policies for cats and dogs. The insurtech claims its offering removes the hassle from pet insurance. 

Partnerships such as these are a foundation of Leeds, UK-headquartered Vet-AI’s business model. It already partners with Animal Friends Insurance, ASDA Money and Purely Pets. 

Matt Elcock, chief operating officer of Vet-AI, commented: “The insurance market is fast evolving and we felt there was great synergy between Joii Pet Care and Waggel as disruptors in our respective sectors.  

“Both are at the cutting edge of technology and innovation, underpinned by a drive to help pet owners conveniently access services online. Our missions are also very aligned as we strive to enhance the lives of pets and their owners.” 

Elcock continued: “It’s fantastic to be able to reach even more people through our partnership with Waggel, offering thousands more pet owners the chance to access high quality vet care at their fingertips.  

“Pets are more likely to keep fit, well and healthy with regular professional vet advice and that’s where our vet team can step in.” 

Andrew Leal, chief executive officer of Waggel, added: “As an insurtech enterprise, we like to partner with providers that share the same level of technology ambition and sophistication.  

“We look forward to offering Waggel members the numerous services that Joii Pet Care currently provides. We are even more excited about future projects that we are expecting to collaborate on with Joii.” 

Image: Canva  

Josh Poyser
Josh Poyser is an editor at FinTech Intel. He has written about fintech for several years and appeared at FinTech Connect 2023 on the 'Unlocking Success: The Art of Fintech PR' panel.